📊SSA Inspector General probes systematic service degradation

Ethics in Government
Tax & Budget

Senator Elizabeth Warren sent a letter July 24, 2025, demanding Social Security's inspector general audit the agency's customer service collapse under Commissioner Frank Bisignano's Trump-ordered reorganization. Warren seeks investigation into worsening wait times and service metrics as the administration's restructuring leaves millions unable to access benefits or get assistance.

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Why This Matters

🏢 Social Security help vanishes as offices close nationwide:

Reorganization shutters locations and slashes staff while disability claims and retirement applications pile up unprocessed.

⏰ Desperate seniors wait months for benefit answers:

Phone holds stretch hours and offices turn away visitors as "efficiency" cuts leave skeleton crews serving millions.

💰 Privatization agenda creates crisis to justify elimination:

Deliberate service destruction makes people hate Social Security, setting stage for Wall Street takeover of retirement funds.

📝 File complaints about Social Security delays:

Document wait times at ssa.gov/feedback—congressional oversight needs evidence of service collapse to force fixes.

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