SSA inspector general probes systematic decline in Social Security service

The Social Security Administration Inspector General opened a formal investigation on July 24, 2025, following demands by Senator Elizabeth Warren documenting systematic service degradation including office closures, extended hold times, and delayed benefit processing. Warren presented data showing average wait times for disability determinations had increased from 7 months to 18 months since January 2025. The IG investigation focused on whether the administration deliberately degraded SSA services to justify privatization proposals.